Highlands May 2025 Newsletter


🏊‍♂️ Pool Update: Repairs Completed, Reopening Soon!

We’re pleased to report that repairs to the community pool have been completed! The next steps include verifying the repair work and rebalancing the pool water to ensure everything meets safety and quality standards.

While we do not yet have an exact reopening date, we’re in the final stretch. Once all systems are verified and water chemistry is balanced, we will share the official reopening announcement.

A special thank you to Steve Nutt, who generously donated his time and labor to complete the repair work at no charge. We are so grateful for this act of service to the community!

Thank you for your patience — we’re looking forward to welcoming everyone back to the pool very soon!


📝 “State of the HOA” Presentation Now Available

The “State of the HOA” presentation shared at the April 10 Board Meeting is now available for all homeowners to view in the portal. This presentation provides an overview of our community’s current financial standing, project updates, and challenges we’re facing.

📂 To access the presentation, log in to the portal and view it directly from your dashboard:
🔗 https://portal.hoaemt.com/

We encourage every homeowner to review it — it’s a helpful snapshot of where we are, how we got here, and what’s ahead.


🔔 Reminder: Board Meeting – Friday, May 2 at 11 AM

The next regularly scheduled Board of Directors Meeting will be held on Friday, May 2, 2025, at 11:00 AM at:

Seminole County Sheriff’s Office – Room B100
100 Eslinger Way, Sanford, FL 32773


Please note: This is a Board of Directors meeting — it is not a membership meeting and not a reconvening of the Annual Meeting.

📄 View the full agenda in the portal at https://portal.hoaemt.com/ under Documents → Notices → 2025

Check-in begins at 10:30 AM. We encourage attendees to arrive early to allow time for verification prior to the meeting start.
🎟️ Seating is first-come, first-served. Overflow standing room may occur if attendance exceeds available seating.


🗣️ Owner Input Policy

This Board continues its commitment to holding owner input at the beginning of each board meeting to ensure your voice is heard before discussions and decisions take place. A second opportunity is also provided at the end.

🔹 Input is limited to agenda items only
🔹 Owner input form must be submitted prior to the start of input
🔹 Limit of 3 minutes per person at the beginning
🔹 Those who already spoke may receive 1 additional minute at the end
🔹 Those who did not speak earlier may use their full 3 minutes at the end

⚠️ All owner input rules will be strictly enforced.


🧾 Attendance & Verification Requirements

Attendance is limited to verified members of the Association in accordance with governing documents.
All attendees must present valid government-issued photo ID.

Individuals permitted to attend include:

  • Owners listed on the deed
  • Those with a valid Power of Attorney
  • Authorized representatives of a trust or business entity

📎 Additional required documentation (if applicable):

  • Trust: documentation showing you are a trustee or beneficiary
  • Company: documentation showing you are an officer or authorized agent
  • POA: copy of the signed Power of Attorney

❗ Individuals who cannot be verified or lack proper documentation will not be permitted to attend and will be asked to leave.

If you’re unsure what’s required, please contact us in advance at directors@thehighlandsws.com.


We appreciate your cooperation in helping us maintain a productive and respectful meeting environment.
We look forward to seeing you there!

Attendance & Verification Requirements

Attendance is limited to verified members of the Association, in accordance with our governing documents.

Only the following individuals may attend:

Owners listed on a property deed

Individuals with a valid Power of Attorney

Authorized representatives of a trust or corporate entity

All attendees must present valid government-issued photo ID.

Additional Required Documentation (if applicable):

• If your property is owned by a trust, bring documentation showing you are a trustee or beneficiary

• If your property is owned by a company or corporate entity, bring documentation confirming you are an officer or have corporate authorization

• If you are attending under Power of Attorney, bring a copy of the signed POA document

Individuals who cannot be verified or do not have the proper documentation will not be permitted to attend and will be asked to leave.

If you have any questions about what documentation is required for verification, please email us in advance at directors@thehighlandsws.com.

We appreciate everyone’s cooperation in helping us maintain a productive and respectful meeting environment. We look forward to seeing you there!


🔍 Help Identify Individual from April 20 – Pickleball Courts

We are asking for the community’s assistance in identifying the individual shown in the image below. The photos were taken on Sunday, April 20, 2025, at approximately 8:30 AM at the Highlands Pickleball Courts.

Hurricane season is approaching—let’s keep our community safe! Please take the time to clear any debris from your yard and ensure your roof is clean and free of leaves or buildup. Starting May 19, violation letters will be sent to those who have not addressed yard and roof maintenance. If you require additional time to complete this, please contact the office as soon as possible

📬 Stay Connected with Your HOA

Want to stay in the loop, get involved, or know where to find the latest updates? Here are all the ways to stay informed:

  • 📨 Sign up for the Newsletter or let us know how you'd like to get involved:
    https://forms.gle/HyuahurkRjin6o2V6
  • 📂 Portal (view documents, financials, and more):
    https://portal.hoaemt.com/
  • 🗓️ Pre-register for Board Meetings:
    https://forms.gle/Xw6NGCSXbX54iWTn8
  • ✉️ Email the Board of Directors:
    directors@thehighlandsws.com
  • ✉️ Email the Management Company:
    office@thehighlandsws.com
  • 📞 Call Management:
    Mon–Thurs: 9 AM–5 PM
    | Fri: 9 AM–12 PM
    Phone: (352) 366-0234
    ▪️ Ext 161 – General questions
    ▪️ Ext 110 – Account/portal login help
    ▪️ Ext 137 – Atención en español

We appreciate your engagement and look forward to connecting with you!

directors@thehighlandsws.com
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